Police Bank, a member-owned financial institution, embarked on a major digital upgrade to improve the performance, reliability, and scalability of their Loan Management System. With a range of credit products to manage such as personal loans, credit cards, and car loans ensuring consistent system behaviour and compliance with lending policies was essential to the success of the program.

To support this transformation, Police Bank partnered with Testpoint to implement a comprehensive test automation framework aligned to their strategic goals.

The Challenge

Police Bank was transitioning from analog and legacy digital platforms to a modern, fully integrated ecosystem. Manual testing was proving unsustainable due to:

• Increasing regression cycles tied to complex policy variations
• Lack of end-to-end test coverage across diverse loan products
• High cost and time impact of manual post-deployment validation
• Business-critical need for faster release cycles with higher confidence

In addition, the leadership team were focused on building a test automation capability that could be extended to other collaborative organisations within their network.

The Solution

Testpoint designed and delivered a purpose-built test automation framework for Police Bank’s Loan Management project. The solution included:

Test Automation Strategy and Design

• Developed a library of reusable, policy-driven test components for high-priority loan workflows
• Created a roadmap to support test automation across multiple banking products
• Factored in future extensibility to enable deployment across affiliated organisations

Test Execution and Maintenance

• 76 automation test cases delivered; 35 operational in runtime with 34 maintained due to ongoing system updates
• Included test scenarios for Personal Loans, Credit Cards, S1 Overdrafts, Green Loans, and Driveway Car Loans
• Covered critical business processes including Equifax & DnB reporting, security policy checks, duplicate validation, and suspect flagging

PIR and Ongoing Improvement

• A formal Post Implementation Review (PIR) was conducted over 30 selected test cases to evaluate automation accuracy and ROI
• Insights from the PIR informed enhancements for broader platform rollouts

Key Outcomes

• Reduced Testing Time – Regression cycles that once took days were reduced to hours
• Greater Coverage – Critical business rules and policy validations now automated end-to-end
• Reusable IP – Testpoint helped position Police Bank to extend automation to other organisations
• Strategic Flexibility – Collaboration model established to reduce cost of delivery in future initiatives

Police Bank’s investment in automation is not just a technical uplift it’s a strategic capability set to influence testing across multiple financial institutions.