Introduction:
This case study explores Testpoint’s long-standing partnership with Flexigroup (now hummgroup) as their incumbent managed software testing services provider. Over a period of five years, Testpoint played a crucial role in managing the entire testing services for hummgroup’, which included overseeing a team of skilled testers comprising of Test Managers, Test Leads, Automation Testers, Performance Testers, and Software Test Analysts.
This case study highlights Testpoint’s involvement in across major transformation projects which consisted of core ERP implementation, payments system, leasing platforms, and major web and mobile applications developments. Additionally, Testpoint’s contribution to the successful integration of new platforms after mergers and acquisitions for hummgroup.
Background: hummgroup, an Australian financial services company specializing in buy now pay later, credit cards, and business financing products, required a reliable and experienced partner to manage their software testing requirements. With a need for comprehensive testing across various platforms, hummgroup sought the expertise of Testpoint to ensure the reliability and efficiency of their software systems.
Scope of Work: Testpoint’s engagement with hummgroup encompassed managing the entire testing services for a period of over five years. The team at Testpoint was responsible for overseeing a diverse group of testers, including test managers, test leads, automation testers, performance testers, and software test analysts. Testpoint’s primary focus areas included the core ERP, CRM implementation projects, payment systems, leasing, credit card platforms, and major web and mobile applications across their buy now pay later solution.
Core ERP Implementation: Testpoint played a pivotal role in the core Oracle ERP implementation project for hummgroup. Working alongside vendors and other stakeholders, Testpoint’s team ensured comprehensive testing of the ERP system. This involved functional, integration,data migration, performance, and user acceptance testing to guarantee a smooth transition to the new system. By conducting rigorous testing and identifying potential issues, Testpoint’s efforts contributed to the successful implementation of the Oracle ERP, enhancing hummgroup’s operational efficiency.
Payments System and Leasing Platforms: As a financial services company, hummgroup relied on their payments system and leasing platforms. Testpoint’s team worked diligently to ensure the reliability, security, and functionality of these critical systems. Through thorough testing, including end-to-end testing, regression testing, and security testing, Testpoint provided assurance that the payments system and leasing platforms were stable, secure, and capable of handling high volumes of transactions. This significantly reduced the risk of system failures and enhanced the overall customer experience.
Testing Web and Mobile Applications: Testpoint’s expertise extended to testing major web and mobile applications for hummgroup. Given the increasing significance of these platforms in the age of digitalization, Testpoint’s team focused on providing comprehensive testing solutions. They conducted functional testing, usability testing, compatibility testing, and performance testing to identify and rectify any issues that could impact user experience. By ensuring the stability and functionality of these applications, Testpoint helped hummgroup maintain a competitive edge and deliver a seamless digital experience to its customers.
Supporting Mergers and Acquisitions: hummgroup’s growth strategy involved mergers and acquisitions, which required the integration of new platforms into their core ecosystem. Testpoint played a vital role in ensuring the successful integration of these platforms by conducting thorough testing and identifying any integration issues or risks. By mitigating potential risks and ensuring the compatibility of new systems with existing ones, Testpoint enabled hummgroup to seamlessly incorporate new acquisitions into their operations, thus facilitating business growth.
Conclusion: Testpoint’s partnership with Flexigroup (now hummgroup) as their managed software testing services provider proved to be highly successful. Over a span of five years, Testpoint effectively managed various testing services, including core Oracle ERP implementation, payments systems, credit card, leasing platforms, and major web and mobile applications. Testpoint’s expertise and dedication contributed to the reliability, stability, and efficiency of hummgroup’s software systems. Additionally, Testpoint’s support during mergers and acquisitions ensured a smooth integration process, providing hummgroup with a strong foundation for future growth.
