A major Queensland university undertook a significant upgrade to its student portal, launching a new cloud-hosted, React-based platform integrated with modern technologies such as Sitecore and MuleSoft. The institution required assurance that the system would perform reliably under high demand, particularly during peak events like grade releases.

The Challenge

The university needed to:

• Support a large number of concurrent users accessing the portal per hour
• Validate complex flows involving authentication, dynamic content loading, and API integrations
• Complete all performance testing within a narrow release window

Testpoint’s Solution

Testpoint delivered a two-phase performance testing approach:

Phase 1: Preparation & Monitoring Setup

• Conducted stakeholder workshops and defined key user journeys
• Implemented application monitoring (Dynatrace APM) for real-time diagnostics

Phase 2: Load Testing Execution

• Developed synthetic user experience scripts and load simulation scripts using JMeter and Vansah
• Ran two controlled load cycles to simulate peak demand and sustained usage
• Provided post-test analysis and reports with actionable insights

Outcomes

• Verified application performance at peak concurrency
• Exposed and addressed latency in integrated services
• Supported a confident and on-time release
• Enabled client teams to proactively resolve issues using live APM data

Deliverables Provided

• Performance Test Plan and Strategy
• Synthetic and Load Testing Scripts
• Test Execution Results
• Application Monitoring Insights and Reports

About Testpoint

Testpoint is a trusted Australian testing services provider, enabling enterprise, education, and government clients to deliver performant and resilient software. Our end-to-end testing solutions help teams meet tight deadlines, reduce risk, and ensure readiness for mission-critical releases.